HVAC Maintenance Plan In Arcadia, CA

This agreement cancels and supersedes all prior agreements between the two parties for service. Agreement is effective on the date of invoice and will remain in force for one (1) year. Agreement is self-renewing and will renew annually at prevailing rates, terms and conditions, unless and until terminated by either party in writing, not more than 30 days from billing date.

Charges for the agreement will be invoiced annually. If a customer fails to pay within 30 days of the billing date, AC Tech Inc. has the right to impose a late payment charge (1.5% finance charge), or the maximum rate allowed by applicable law, whichever is less, on the unpaid balance at the monthly periodic rate. Agreements not paid in full within three months will be removed from the customer’s account and any services performed during this period will be billed at AC Tech Inc.’s prevailing rates. Upon breach of terms or default in payment, AC Tech Inc. reserves the right to withhold service. Failure on the part of the customer to make payment when due shall relieve AC Tech Inc. of the entire obligation of providing service under this agreement.

Either party may cancel this agreement by providing 30 days written notice. Agreement is transferable to a new homeowner when service is established with AC Tech Inc. After 30 days from invoice date there is no refund of this agreement.

In the event that the equipment under agreement is no longer economically repairable, we will provide customer with a quote to replace, until replacement takes place, no further service work will be performed.
Customer is to keep equipment accessible and free from any obstructions that deter proper servicing of equipment. Area around equipment, including crawl space must be dry.
Attic unit must have adequate flooring to service unit, no exceptions will be made.

AC Tech Inc. will not be held responsible for any changes, additions, or deletions to existing equipment that may be dictated by local codes, government authorities, insurance companies, or any other third party unless authorized and paid for by the customer.

This agreement does not cover loss or damage resulting from fire, water, windstorm, hail, lightning, earthquake, theft, riot, misuse or abuse, or any other circumstance beyond AC Tech Inc.’s control.

This agreement does not cover high-voltage electrical work, blown fuses, disconnects, circuit breakers, plumbing or piping, or other equipment beyond that listed herein. This also includes nonworking parts of equipment, including diffusers, ductwork, blower housings, coils, unit cabinet, trim, pipes, supports, insulation, etc.

Additional equipment used in conjunction with the operation of the system, such as humidifiers, air cleaners, electronic thermostats, etc. is not covered under this agreement.

Design criteria, air balancing, improper sizing, or design deficiencies beyond the failure of equipment covered herein would be subject to an additional charge.

Liability for injury or damage to persons or property or consequential damage resulting from defects in or non-operation of equipment or its accessories, nor resulting damage from emergency drain pans or clogged condensate drain lines.

All replacement parts are not covered by this agreement but will be discounted by 10% when replacement is necessary.

AC Tech Inc. reserves the right to terminate the agreement without notice or refund if any of the following occur: Customer permits any person other than an employee or authorized representative of AC Tech Inc. to perform service on customer’s equipment.

The customer fails to keep the account current in accordance with the existing credit policy of AC Tech Inc. In such a case, KCHVAC reserves the right to withhold service.

If your payment by check is returned, your payment via credit card is denied, or your electronic funds transfer is denied due to insufficient funds, or a closed account, you authorize AC Tech Inc. to collect the amount of the payment plus any applicable returned payment fees of up to $45.00 or up to the maximum amount allowed by law or regulation. When payment is made by credit or bank card, the payment may also be subject to the terms and conditions required by the bank or credit card issuer.

It is the customer’s responsibility to contact our office to schedule the maintenance service call. This maintenance service will be performed during normal working hours, Monday through Friday 8 am to 4:00 pm. AC Tech Inc. is not responsible if this maintenance service is not performed due to the unavailability of the customer to schedule work. If you are not available for a scheduled service call, please call us at least 24 hours in advance in order to reschedule your visit at no charge. However, if you do not give us at least 24 hours notice of a service call cancellation or our technician arrives to perform a service call and you or a person over the age of 18 is not present to authorize the service then we will charge you $59.99 for the missed service call appointment.

Normal service covered by this agreement will be performed during our regular working hours, Monday through Friday, 8:00 am to 4:00 pm. Emergency service including service call after regular working hours or you require the services to be performed in less than 24 hours from your request, then there will be an additional charge of $199.00 per service call. Emergency service constitutes no cooling or water leaking where property damage may occur.